Security and data

Your logistics data,
separated and protected.

What we actually do to protect your data. No empty phrases, no certifications we do not hold.

Protection

What is in place
today.

Every point below can be verified on our infrastructure.

Hosting in the EU

Servers in France (Lauterbourg), in the European Union. Designed and operated from Lausanne.

Encryption in transit

All connections use TLS 1.3. Nothing is exchanged in plain text.

Separation by company

Each company only sees its own data. Isolation between companies is tested regularly.

Protected documents

Files are served through signed, time-limited links, never publicly accessible.

Daily backups

Database backed up every night, kept for 30 days, with copies off the server.

Automatic monitoring

Checks every 5 minutes, regression tests and full end-to-end runs every night.

Controlled API access

One key per company, read-only by default, revocable immediately.

Verified companies

Every business account is checked against documents before it can access the marketplace.

Confidential prices

The shipper’s budget and the forwarder’s purchase price are never disclosed.

Your rights

Swiss FADP and GDPR.

Access and export

You can request access to your data and a full export.

Rectification and erasure

Your data is corrected or deleted on request, subject to legal retention obligations.

A question about your data? Write to us at info@fretcom.ch. See also our privacy policy.

A security question?
Let’s talk.

We answer your security questionnaires before anything is signed.

No commitmentVerified companiesHuman support in LausanneData hosted in the EU