Understand freight,
and get started on FretCom.
Practical guides on customs, empty returns and invoicing, every feature of the platform and the answers to the questions we are asked most often.
Practical guides
Every guide cites its official sources and shows its update date.
The platform
Frequently asked questions
Who is FretCom for?
Shippers, carriers, forwarders and freight agents, and warehouse operators, in Switzerland and Europe. The platform covers road, rail, sea and air.
How much does FretCom cost?
Four plans excluding VAT: Starter at 149 CHF, Pro at 299 CHF and Business at 599 CHF per month, Enterprise on quote. No commitment: you can cancel at any time.
Does my company need to be verified?
Yes. Each company provides its documents (commercial register, VAT, licences depending on the profession), checked by our team before accessing the market. That is what makes the network reliable.
Where is my data hosted?
On servers in France (Lauterbourg), in the European Union. Connections are encrypted with TLS 1.3 and the database is backed up every night and kept for 30 days.
Does FretCom clear customs for me?
No. FretCom prepares the customs file with the international mission: legal identifiers, documents, checks before departure and a suggested tariff code. The declaration is made by you or your forwarder.
How does invoicing work?
The invoice is issued once the proof of delivery is validated, as a Swiss QR-bill with the issuer’s IBAN and VAT calculated by route.
Can my customer track a delivery without an account?
Yes. Every mission can be shared through a tracking link, with no account and revocable at any time.
Can I connect my ERP or TMS?
Yes, with an API key for your company, read-only by default and revocable immediately. The API is available on the Business and Enterprise plans.
Does the AI decide for me?
No. The Copilot fills in, calculates and suggests: recommended price, negotiation advice, tariff code. You always validate.
Can I see the application before subscribing?
Yes: request a 30-minute demo, on your own corridors.
Another question? Write to us at info@fretcom.ch or request a demo.
Ready to
put it into practice?
30-minute demo on your own flows, or create your account directly.